We have already covered two important basics: getting familiar with your devices and finding a safe place to store your passwords. Think of this like knowing the layout of your home and keeping your important documents in a lockbox.
Today, our third step focuses on a common frustration: what to do when your computer or phone starts running incredibly slow.
When your device feels sluggish, it is usually just overwhelmed. Imagine trying to work in a kitchen where every single cabinet door is open and all the counters are cluttered. It slows you down. On a smartphone or tablet, leaving dozens of apps open in the background does the exact same thing to your device’s memory. Closing the apps you aren’t actively using clears off the counter. For a desktop computer or laptop, simply turning it off and back on again is like a good night’s sleep. It clears out the clutter and gives the system a fresh start.
If clearing the clutter and restarting does not fix the slow down, ask yourself these three simple questions:
Is the device updated? Just like regular home maintenance, your computers and phones need routine software updates. The manufacturer sends these out to keep everything running smoothly and to patch up any newly discovered security holes.
How old is the device? Technology ages quickly. Because the internet constantly requires more power, most smartphones and tablets are realistically designed to last about two to three years before they start to slow down. When it is time to replace one, aim for the middle ground. You don’t need the most expensive model, but the absolute cheapest option will likely struggle right out of the box.
Is the device well-protected? Sometimes a slow computer means a virus has snuck inside. To protect yourself, think of your computer as having two types of keys: a “Master Key” (Administrator account) that can change anything in the house, and a “Guest Key” (Standard User account) that just lets you look around safely. For your daily internet browsing, you should always use the Guest Key. That way, if you accidentally click a bad link, the harmful software doesn’t have the Master Key required to actually damage your computer.